Payment and Order process
Purchases of alcoholic beverages are restricted to 5 (five) single bottles per transaction.
You can pay for Products purchased from bruichladdich.com by using any of the following cards: Visa, Mastercard, Visa Debit, Visa Electron and Maestro/Switch and by bank transfer. You must give us authority for payment at the time of order.
Although we have taken reasonable precautions to ensure our site is secure, and we believe it is secure, we do not provide any undertaking nor do we accept any liability should there be a breach or failure of security.
We do not accept payment by cheque.
There are several mandatory fields which you must complete to enable us to process your order and allow us to contact you should we need to discuss your order. Please complete all fields carefully and accurately.
All card holders are subject to validation checks and authorisation by the card issuer. We will not deliver any Products prior to these checks and authorisations being completed. If your card issuer refuses to authorise payment to us, we cannot accept your order, and will not be liable for any delay or non-delivery.
The main characteristics of the goods sold through this Site are set out on the pages picturing them. Every effort has been made to display the colours of the goods as accurately as possible. However, because the colour you see will depend on your monitor we cannot guarantee that the colours of the goods purchased by you will be the same as the colours shown on your monitor.
Should we accept your order the price applicable to goods ordered by you shall be that shown on the Site at the point at which your order is placed. The period for which this price is valid is limited and we can only guarantee this price to you for orders placed that day (unless a longer period is stated specifically in the description given. The sales tax applicable to your order will depend on a number of factors which we will establish at the point of placing your order. These include the following:
- The type of goods ordered (rates may differ);
- Where the goods are to be delivered to eg UK, EU, outside EU;
You are responsible for paying any import or similar duties which may be levied on the export or import of the goods ordered by you.
We will notify you of acceptance of your order by email. The contract for our sale and your purchase of the goods shall be made at the place from which our despatch confirmation email is sent to you, when the email is so sent. Prior to such time there is no legal agreement in place.
The goods purchased by you will be despatched to you by the method of delivery taking into account the days of your order as follows:
UK – up to 7 working days
EU – up to 14 working days
R.O.W – 14 to 20 working days
We will inform you of the non-availability of any goods ordered by you within 30 days of the date of your order and will refund your credit card the full amount paid in respect of such goods within 30 days of your order.
You may withdraw from any agreement for the purchase of goods by posting or otherwise despatching the goods to the return address indicated on them within 7 working days of their receipt by you. We will fully refund to your credit card the price (including sales taxes and delivery costs) of any goods so returned to us within 30 days of their receipt by us.